At Plantsandtrees.pk, Pakistan’s trusted online nursery. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.

General

  • These terms govern your use of Plantsandtrees.pk and all purchases made through our platform.

  • We reserve the right to update or modify these terms at any time without prior notice.

Products and Availability

  • All plants and products are subject to availability.

  • Due to the nature of plants, size, shape, and color may vary slightly from images shown on the website.

Pricing and Payments

  • All prices are listed in PKR (Pakistani Rupees) and include applicable taxes.

  • We accept Cash on Delivery (COD) and online payments through secure gateways.

  • Orders are processed only after successful payment confirmation (for prepaid orders).

Order and Delivery

  • Orders are delivered within 3–7 working days, depending on location.

  • Delivery timelines may vary due to weather conditions, plant availability, or other unforeseen circumstances.

  • Customers are responsible for providing accurate delivery details.

Returns and Refunds

  • Returns are only accepted for damaged or incorrect plants reported within 24 hours of delivery.

  • Please refer to our Refund and Returns Policy for detailed guidelines.

Cancellations

  • Orders can be canceled only before dispatch. Once shipped, cancellation is not possible.

Limitation of Liability

  • Plantsandtrees.pk is not liable for plant damage due to improper care after delivery.

  • We are not responsible for delays caused by courier services, natural disasters, or force majeure events.

Privacy Policy

  • By using our website, you agree to our Privacy Policy regarding data collection and usage.